We usually ship items within 24 - 48 hours after confirmed payment.

In general, we ship via FedEx or UPS, average transit time is about 7 - 10 business days. You can view the estimated delivery dates on the product page, in special situations the items are transferred by Amazon, and the tracking number may be delayed.

Shipping information will be sent to you by email soon according to shipping methods. You can also log into your account to view the status of your order after signing up. In rare cases due to unforeseen events, (e.g. extreme weather, unusual spikes, etc.), these shipment processing times may be delayed.

In rare cases due to unforeseen events, (e.g. extreme weather, unusual spikes, etc.), these shipment processing times may be delayed.

Click the "Track Order" on the top navigation bar, then enter your email address and the tracking number we sent to you when your product was shipped out.

Yes, you can choose a delivery date that works best for your schedule. If you want to delay the delivery of your goods, please contact us before placing an order.

Email : hardtopgazebo01@gmail.com

When you receive your item, please check your item carefully. If the package appears damaged, please complete the following steps:

1) Take a picture of the damage.

2) Then please email us at hardtopgazebo01@gmail.com immediately and attach the photos.

3) We will contact you directly with the next steps.

4) DO NOT throw away the boxes or packaging materials, otherwise, your claim will not be honored by the shipping company.

Hardtopgazebo has a 30-day return policy. Please visit our Return Policy page for details.

Email : hardtopgazebo01@gmail.com

When you make a payment on the checkout page, you only need to fill in the promo code to get the corresponding discount.

Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.

Yes. You can cancel, or reschedule your order before shipment by emailing us at hardtopgazebo01@gmail.com